Returns & Exchanges
At BETAFPV, we want to ensure you have the best experience with our FPV gear; if you are not satisfied with your purchase, you can return or exchange items within 30 days of receipt provided they are in original condition.
Return Process
- 1.Contact Support
Submit a support ticket through our official website with your order number and a detailed explanation of the issue or reason for return.
- 2.Technical Evaluation
Our support team will review your request and may ask for photos or videos to confirm the condition of the electronics and troubleshoot any technical glitches.
- 3.Ship the Product
Once your Return Merchandise Authorization (RMA) is approved, securely pack the items in their original packaging and ship them to the provided warehouse address.
- 4.Refund or Replacement
After our technicians inspect the returned hardware, we will process your full refund to the original payment method or dispatch your replacement unit within 5 business days.
